- Pursuant to art. 52 of the Legislative Decree. n. 206 of 6 September 2005 (Consumer Code), as amended by Legislative Decree. 2014 n? 21 you have the right to withdraw from the contract without penalty and without giving any explanation for a period of (14) fourteen days from the day you receive the products. All you have to do is inform us of your intention to withdraw from the contract via Ebay messaging and we will provide you with all the relevant instructions. The right to withdraw from the contract does not apply if you have purchased tailor-made or personalized products. 57 Consumer Code) you must send us the products intact, labeled and in their original packaging, if applicable, (plastic bag or box depending on the type of item), attaching the delivery document inside the package.
