Customer care is at the heart of what we do at Midland Autocare, and we greatly appreciate your positive feedback. While we strive for perfection, we understand that occasional errors may occur. If this happens, we encourage you to contact us directly so we can promptly resolve any issues before considering negative feedback. We aim to respond to all emails as quickly as possible during business hours and monitor them regularly outside of these times. All items and parts, unless otherwise stated, carry a manufacturer’s warranty of 12 months or 12,000 miles, whichever comes first. No replacements or refunds will be considered until warranty items or parts have been received back for inspection as per our warranty policy. Please note that we do not cover labour charges or any other third-par.
